Shipping policy

Qizha Organics – Shipping Policy

At Qizha Organics, we are committed to delivering your orders safely, quickly, and reliably. Please read our shipping policy carefully to understand how your products are shipped and what to expect.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • You will receive a confirmation email once your order is successfully placed and another notification when it is shipped.

2. Shipping Methods & Delivery Times

We offer multiple shipping options depending on your location. Estimated delivery times are as follows (please note these are estimates only):

  • Domestic Shipping (within Pakistan): 3–7 business days

  • International Shipping: 7–21 business days, depending on destination and customs processing

Delivery times may vary during peak seasons, promotions, or due to circumstances beyond our control, such as carrier delays or customs clearance.

3. Shipping Costs

  • Shipping fees are calculated at checkout based on your location, order weight, and selected shipping method.

  • Free shipping may be offered for orders over a certain amount — please check our website for current promotions.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.

  • You can use this tracking number to monitor your order’s progress directly with the shipping carrier.

5. International Orders & Customs

  • Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

  • Delivery times for international orders may be affected by customs inspections and local postal services.

6. Shipping Address

  • Please ensure your shipping address is complete and accurate.

  • Qizha Organics is not responsible for delays or non-delivery due to incorrect or incomplete addresses.

7. Lost, Damaged, or Delayed Shipments

  • Inspect your order upon arrival. If your package is lost, damaged, or the contents are incorrect, please contact us immediately at qizhaorganics@gmail.com so we can resolve the issue.

  • Qizha Organics is not liable for delays caused by carriers, customs, or events outside our control, but we will assist in resolving shipping issues wherever possible.

8. Contact Us

For any questions regarding shipping, tracking, or delivery, please reach out to:
Email: qizhaorganics@gmail.com